Terms and Conditions

Last updated: December 2024

By using Genoun's website and services, you agree to the following terms and conditions.

Services Provided

Genoun offers digital marketing services, e-commerce store development, and website design. Details of each service are outlined on the respective service page.

Orders and Delivery

Upon order confirmation and payment, we begin work according to the agreed timeline
Digital products are delivered electronically within the specified period
Consulting services are provided as per prior agreement

Payment

All prices are displayed in Saudi Riyals (SAR)
We accept payment via electronic payment gateways and bank transfer
Full payment is required before starting services (unless otherwise agreed)

Intellectual Property Rights

All custom designs and templates transfer to the client after full payment
We reserve the right to showcase work in our portfolio
Original content remains the property of its original owner

Liability

We commit to providing high-quality services, but we are not responsible for:

Delays due to client not providing requirements on time
Results dependent on factors outside our control (such as search engine algorithms)

Service Cancellation

See our Refund Policy for details on cancellation and refunds.

Amendments

We reserve the right to modify these terms. Changes are effective upon posting.